A distinctive voice in financial services. 

Thought provoking and inspiring talks on the relationships that define our work, shape our client's experiences and determine our impact. 

Occupying a unique position at the intersection of psychotherapy and financial advice, Emma brings her empowering, thought provoking perspectives to conferences, firm events and workshops across the UK and beyond.

From large scale industry gatherings to intimate in-house events, audiences leave her sessions with a fresh lens on the relationships that define their work - and the practical tools to strengthen them.

Popular talk topics

Emma customises every talk to ensure maximum impact for your audience:

The Relationship is the Work

Expertise is being commoditised. Trust is collapsing. And clients pay for relationships as much as they pay for advice. So what does a great relationship look like?

Trust in the age of AI

You don’t win trust. You don’t ask for it and you don’t automate it. You have to earn it. This talk teaches audiences some simple, practical ways to do that.

What Clients Don’t Say

We’ve all had those moments where the client isn’t telling us everything. They’re vulnerable but they can’t tell us. The good news is that vulnerability, handled well, can be the moment when trust deepens and connection really blossoms.

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  • "The work Emma is doing is so desperately needed and it was great to spend a day learning from her. Emma brings such a gentle and empathetic approach to her teaching that she makes you feel instantly safe. I felt comfortable in the room exploring topics that are not often spoken about."

    Sophie Smith, Joyful Wealth

  • "Emma is a pioneer in helping advisers and planners understand the human dimensions of advice. Working with her is like putting on a new lens. She challenges assumptions, fosters empathy and equips advisers with the tools to have more meaningful conversations that lead to better outcomes and stronger client relationships."

    Dan Haylett, Co-Director, TFP Financial Planning

  • "Emma was one of the standout speakers at Adviser 3.0. Her energy on stage was infectious - she had the room leaning in throughout, with people nodding along, taking notes, and referencing her points in later sessions."

    Hasnain Bukhari, CEO & Co-founder, Obsidian. Host of Obsidian Tropical Terrace at Adviser 3.0.

  • “Her session was insightful, engaging and highly relevant. The feedback from our audience was extremely positive, and many advisers were keen to continue the conversation with her afterwards. That speaks volumes about the impact of the session."

    Debbie Holmes, BDM, EBI Portfolios

  • “Working with Emma helped change how I approach client meetings. She helped me see things from the client’s perspective and refine how I listen and ask questions. The changes I’ve made have improved my confidence, strengthened my client work and made the job feel more rewarding. Emma brings clarity to questions I’ve asked myself for years, and she does it with real expertise, care and insight.”

    David Nelson, CFP, Own your Future Financial Planning

  • “Working with Emma has been genuinely transformative and incredibly helpful. What truly sets her apart is her remarkable ability to deliver feedback, even on complex or challenging aspects, in a way that is not only positive but deeply constructive.”

    Lisa, Award Winning IFA

  • "Emma's background means she can speak with real authority about the emotional side of how people make financial decisions - not just what users might do, but why. That’s helped us shape our business in some really meaningful ways. She’s been so generous with her thinking, and genuinely invested in our success. A pleasure to work with."

    Beccy Robinson, Ventures Founder - Aegon Fintech Fund

  • “Emma is exceptionally positioned to help financial advisers meet Consumer Duty requirements in a way that is both fully compliant and deeply meaningful. Her unique blend of psychotherapy expertise and financial services insight brings a fresh, human-centered perspective to the profession. For firms committed to embedding Consumer Duty in a way that raises standards and builds genuine client trust, Emma is the ideal partner.”

    Dr Tom Mathar, Head of Aegon UK's Centre for Behavioural Research

Emma has spoken at:

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FOR EVENT PLANNERS

Everything you need to make things easy.

Download Emma's speaker pack for bios, headshots, A/V requirements and everything else you need to plan your event.

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