How to use these prompts

Think of these prompts as a way of walking around your client relationships - looking from new vantage points, through different lenses, noticing what you might not otherwise have seen.

You don't need to answer every question after every meeting. Maybe start with the ones that feel most relevant, and every now and then, stretch yourself to answer one that doesn't immediately seem to apply. Those are often the most interesting.

Take each answer as far as you'd like to. Ask yourself why you've answered as you have. What's the evidence for that? What else might be worth knowing?

Try to stay curious and let your thoughts lead you somewhere, rather than settling for the first answer that comes. Try not to judge yourself or your client at this stage - these prompts are simply to help you raise awareness.

The notes you take are for you, not anyone else. Allow yourself some freedom with them if you can. You could write in the traditional sense, or mindmap, draw, use a metaphor, or reach for a song lyric. There's no right way to do this - experiment until you find what works best for you. 

A note on the word bank: if you find yourself unsure where to begin, or want some inspiration, there’s a word bank at the bottom of this page. You don't need to use it - but it's there if it helps.